Tuesday, March 3, 2020
Top 70 Customer Service Jobs That Are Hiring Today
Top 70 Customer Service Jobs That Are Hiring Today Customer service jobs exist in every industry. If you enter this field, yourà job will be to work with customers to answer their questions, deal with their complaints, and serve as a à representative to offer information about what your company does and/or sells. Mostly your interactions will be via phone, but customer service representatives also interact with customers over email, live chat, or face-to-face. According to the Bureau of Labor Statistics,à although customer service representatives are employed in almost everyà industry, the majority work in telephone call centers, credit and insurance agencies, banks, and retail stores.Here is a list of titles that fall under the Customer Service umbrella.Customer Service Job TitlesCall Center AnalystCall Center CoordinatorCall Center DirectorCall Center ManagerCall Center Project ManagerCall Center RepresentativeCall Center SupervisorCustomer Care CoordinatorCustomer Loyalty SpecialistCustomer Service AdministratorCustomer Se rvice AnalystCustomer Service SupervisorClient Services DirectorClient Services ExecutiveClient Services ManagerClient Success DirectorClient Success ManagerClient Success SpecialistClient TrainerCustomer AdvocateCustomer Development AnalystCustomer Development DirectorCustomer Development ManagerCustomer Development SpecialistCustomer Program ManagerCustomer Retention DirectorCustomer Retention SpecialistCustomer Retention SupervisorCustomer Service Account ManagerCustomer Service AssistantCustomer Service ManagerCustomer Service RepresentativeCustomer Service TrainerCustomer Solutions ManagerCustomer Solutions ProviderCustomer Success RepresentativeCustomer Support EngineerCustomer Support Project ManagerCustomer Support Team ManagerDirector of Customer RelationsDirector of Technical SupportFront End ManagerFront End SpecialistGreeterMembership AssistantMembership ConsultantMembership CoordinatorMembership DirectorMembership ManagerMembership RepresentativeProduct TrainerRetention ManagerSenior Technical Support EngineerService Delivery AnalystService Delivery DirectorService Delivery ManagerTechnical Services CoordinatorTechnical Support EngineerTechnical Support RepresentativeTechnical Support Team ManagerTelephone OperatorTelephone Operator SupervisorTicket ScannerVice President, Call CenterVP Client ServicesVP Customer RetentionWarranty AdministratorWarranty ManagerWarranty RepresentativeWarranty TechnicianWhile the specific duties and traits of customer service representatives vary by industry, the common thread successful employees will have areà people skills and an ability to retain and explain large amounts of knowledge about a product or company. Experience using computer software applications is key, and will increase your hireability.In order to enter this field, most jobs require you to haveà a high school diploma or equivalent. According to BLS,à employment of customer service representatives is projected to grow 10 percent through 2024, faster than the average for all occupations, and the median hourly wage for the fieldà is around $15.25.
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